1. Data controller
NEOSS S.r.l., Via Pergolesi 29, 20124 Milano (MI), Italy — VAT and Tax Code IT 09233620963. Email: info@neoss.it; PEC: neoss@pec.it.
2. Data processed
When you browse this website, technical information such as IP address, browser and device information, requested pages, date and time, and security logs may be processed. If you contact us using the email, telephone or PEC links, we process the information you choose to provide and the related contact details. This website does not currently include a contact form.
3. Purposes and legal bases
- To deliver, secure and maintain the website, prevent abuse and diagnose technical issues, based on our legitimate interest in operating a secure online service.
- To answer enquiries and manage pre-contractual or contractual communications, as necessary to take steps at your request or perform a contract.
- To meet legal, regulatory or authority requirements, where processing is necessary for compliance with a legal obligation.
4. Provision of data
Browsing data is generated automatically when the website is used. Providing information by email, telephone or PEC is voluntary, but we may be unable to answer or act on a request without the information needed to do so.
5. Recipients and transfers
Data may be accessed by authorized NEOSS personnel and by providers supporting hosting, security, communications and technical maintenance, acting as processors or independent controllers where applicable. Some providers may process data outside the European Economic Area; where this occurs, transfers are protected using an adequacy decision or another safeguard permitted by Chapter V GDPR.
6. Retention
Enquiry correspondence is retained for the time needed to respond and manage the related relationship, and longer where required to establish, exercise or defend legal claims or comply with law. Technical and security logs are retained only for the period necessary for operation, security and incident handling according to the applicable provider settings.
7. Your rights
You may request access, rectification, erasure, restriction, portability where applicable, and object to processing based on legitimate interests. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali). To exercise your rights, contact info@neoss.it.
8. Automated decisions and updates
We do not use personal data collected through this website for automated decision-making or profiling. We may update this policy when the website, our processing activities or legal requirements change; the current version is always published on this page.